Teetoo Shop Policies

Thank you for taking the time to read my shop policies before placing an order. If you would rather purchase through Etsy, please visit my Etsy shop, www.teetoo.net


Payment is to be made at the time of purchase. If your payment isn't received within 3 days of placing your order, your order will be canceled.


Your order will ship within 3 business days of receipt of payment. Unless you have ordered a made-to-order item which will be made especially for you upon receipt of payment and be shipped as soon as completed. Present completion time is an estimated 1 - 2 weeks but please contact me if you need something in a rush!

All items will be shipped via Canada Post at the most economical rate. If you prefer priority shipping please let me know. *I will not be responsible for items once they have been shipped.* I would be happy to add additional insurance or delivery confirmation , please email me if you are interested in purchasing insurance or delivery confirmation.

Refunds and Exchanges

If you are, for any reason, unhappy with your purchase from Teetoo, please let me know and I will be more than happy to offer an exchange, Teetoo gift certificate or refund. Refunds will only be accepted for items that are incorrect upon arrival. Return shipping costs are the buyers expense for any exchanges (except in the case of a refund for goods which are incorrect upon arrival).

Additional Policies and FAQs

Each Teetoo piece is made with tremendous care. Many hours of love and attention goes into making every piece of original artwork (for art prints, greeting cards and other paper goods), unique handmade huggables and other crafty goodness. Because each piece is handmade, items may vary slightly.